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AbusePipe

AbusePipe

AbusePipe offers Email Analysis Solution for ISPs to identify who is sending spam based on the information in emailed complaints.  AbusePipe analyses abuse complaint emails and determines which of your customers is sending spam. It automatically generates reports showing which customers have violated your acceptable use policy, and you can very quickly take action to shut them down. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against spam from within their own networks.

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Features:
  • Far quicker response time to abuse complaint emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen)
  • Far less chance of your ISP being blacklisted/blocked by other ISPs for failure to act against spammers
  • No technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse
  • Spammers will find your ISP less of a 'soft target', and hence they will target other ISPs
  • Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis
  • Can also be used to detect customers who are the victims of virus infections that are sending out massive volumes of email